INDUSTRY PROFILES

A Automation Aviation C Construction E Education Entertainment F Financial Services G Government

I Information Technology L Legal Logistics M Manufacturing Marketing Medical Mining P Property

R Recruitment Religion Restaurants Retail S Security Services Software Developers Sports T Telecommunications Travelling

Automation

With factory, production and process automation being a vital aspect in the automation industry, AmiCell® SMS has become an indispensable component to alert recipients of any event / failure that might influence production or process flows.

The biggest concern in the automation industry is the loss of productivity, equipment and money due to process / automation failures. With AmiCell® SMS, your automaton systems (SCADA / UPS / MONITORING) can easily be integrated with AmiCell® to alert the responsible recipients to act on failures pro-actively to prevent costly downtime and productivity. SMS Alerts / process failures can also be further escalated if the first line of alerts were not rectified promptly.

With the addition of Alchemy Eye, you can enhance your monitoring ability to even further your productivity and process up-time. SMS functionality is available 24/7.

Aviation [Back to Top]

Where safety, timing and customer service are of prime concern, AmiCell® SMS not only supplements the aviation industry with effective communication, it further enhances security and communication automation.

AmiCell® SMS is effectively used to schedule pilot and aviation staff work schedules with SMS reply confirmation to ensure full operational preparedness. Passengers can easily and quickly be informed of flight delays or events that might affect their travelling arrangements.

Scheduled reminders further enhance vital tasks to be performed by passengers and aviation staff etc. to ensure hassle free and safe operations.

Bulk SMS messages can be sent from mobile phones, email and via software integration. AmiCell® SMS easily integrates seamlessly with 3rd party software. Once AmiCell® SMS Integrates with Aviation Software systems, a myriad of SMS Communication opportunities arise.

Construction [Back to Top]

The Construction industry has one aspect that makes operations difficult, costly and tedious!

Construction work is usually performed off-site, while all the administration, logistics and planning are done from a head office or central location. This makes communications costly.

With AmiCell® SMS, two way communications to and from off-site recipients are quick, productive and easy (not to mention substantial cost savings). Construction planning software systems integrated with AmiCell® SMS ensure the ultimate in construction execution and planning. Order confirmations, delivery schedules, etc. can be communicated directly to decision makers on the construction site. Off-site staff always stays in the loop!

Education [Back to Top]

With the AmiCell® SMS, effective communications were never this easy. How costly and administrative intensive is communication with hundreds or thousands of recipients within tertiary institutions? Paper based info distribution or even bulletin boards are by far not that effective to deliver vital information.

AmiCell® SMS can make effective communication a breeze. With multi-user access, users, teachers and lecturers are able to setup groups or lists of recipients in logical structures and with the click of a few buttons send vital information to a selection of recipients with the ability to receive confirmation or comments via return SMS.

Not only can you send Bulk SMS messages from your AmiCell® SMS system, you now have the ability to setup your own SMS Data Access Point!

With a feature rich Keyword Manager, your recipient base will have the ability to send pre-defined SMS Keywords to your AmiCell® SMS Server which will in turn perform a variety of functions like direct SQL database access, competitions, email distribution, results retrieval, voting etc. to name just a few!

AmiCell® SMS Users further have the ability to send Bulk SMS messages to multiple recipients from a cellular phone. This feature is useful for, i.e. field trips when the teacher would like to inform parents at what time they can pick up their children when the bus would arrive back at school.

Entertainment [Back to Top]

Organizing an audience, delivering venue and entertainment dates via interactive two way SMS messages makes this industry easy to manage. AmiCell® SMS is highly effective in the entertainment industry. Not only can you instantly send bulk SMS messages to your audience, but you can also use AmiCell® SMS for event bookings and provide a content provision service to your audience!

You can even use Premium SMS functionality to have recipients and customers to SMS you for content, event dates, event information brochures and event previews to name just a few. Thereby you obtain a relevant database of recipients you can contact in future with Bulk SMS for similar events, making your marketing efforts so much easier!

AmiCell® SMS further provides functionality for you to enable customer feedback from an event by using a versatile and feature rich Keyword Manager. This will provide you with valuable information with regards to the quality of your events to further improve your services and expand your customer base.

Financial Services [Back to Top]

If there is one industry where customers really count on service excellence and extreme customer relations, this one is it! With AmiCell® SMS, it is easy to communicate with your customers. Whether it is to announce the status of financial portfolios, policies or investments, or just general communication, your customers will always be in the loop.

Financial Systems integrated with AmiCell® SMS takes this industry one step further. Integration will allow you to conveniently communicate with your customer from within your Financial Management Systems!

AmiCell® SMS further serves as a wireless data access point. In other words, your customers can request account information etc. with an SMS request. The AmiCell® SMS Server has state of the art functionality to retrieve information from external database systems or spread sheets with XML live feed abilities to websites.

Government [Back to Top]

Normal communication with millions of people is not only tedious and costly, it is highly unproductive. Bulk SMS messaging is the ultimate way to effectively communicate with citizens and drastically improve service delivery!

An integral part of government communication is the renewal of licenses and permits. The AmiCell® SMS Server’s Bulk SMS scheduling facility will allow you to automatically send SMS reminders to recipients without human intervention.

Bulk SMS technology makes instantaneous nation-wide communication possible. Emergency alerts and notifications can also be sent through our high-speed SMS Gateway.

Information Technology [Back to Top]

Besides using AmiCell® SMS for your own business’s communication needs, the AmiCell® SMS Server is an ideal tool to provide your existing customers with SMS services. Not only will you be able to expand your services to your customers, you will financially gain by hosting various SMS services on their behalf. The AmiCell® SMS Server has a full, built-in billing system allowing you to track detailed SMS costs per customer. In other words, you can become an SMS service provider.

Earn a substantial profit whilst providing even more services to your own customers by becoming an AmiCell® SMS reseller. Providing your customers with SMS technology gives you the “foot-in-the-door” opportunity to provide them with further IT maintenance and computer systems and equipment you offer.

Alchemy Eye enables you to effectively monitor IT infrastructure. The integration of Alchemy Eye and The AmiCell® SMS Server brings you SMS alerts and warnings whenever something goes wrong on your network. This means you will never be caught off-guard and the addition of Alchemy Eye means you can enhance your monitoring ability to even further your productivity and process up-time. SMS functionality is available 24/7.

Legal [Back to Top]

Debt collection can be a tedious and very costly process. Instead of calling a recipient on your cost, SMS the recipient and request a call back to you, thereby saving substantial communication cost. An SMS can further be used as evidence in the event of a communication dispute.

Whilst saving on communication cost, SMS reminders can be scheduled in advance using the AmiCell® SMS Server or Client. SMS reminders are also useful for reminding clients and debtors of due payments and commitments.

The AmiCell® SMS Server integrates seamlessly with debt collection software, thus automating the whole process whereby you can send SMS messages directly from your debt collection systems keeping the recipient in the loop every step of the debt collection process.

Complete SMS send and receive logs with exact transaction date and times are available to track any communication between sender and recipient for audit trail purposes. Your SMS communications are therefore automatically documented.

Logistics [Back to Top]

Process flows and timing makes the logistics industry tick. A logistics customer needs to be informed every step of the way when it comes to valuable goods being shipped to and from destinations. AmiCell® SMS software provides the solution with its simple and effective Bulk SMS facility and easy integration with logistic software systems. SMS messages can be automatically sent to inform customers of detailed delivery statuses of goods in transit every step of the way.

When integrated with logistics software systems, the AmiCell® SMS Server software can automatically send SMS messages to logistic staff to enable automated delivery and collection schedules.

Manufacturing [Back to Top]

A customer that places a manufacturing order can be kept in the loop by being informed via SMS when their order has been processed and when the order has been completed right up to the stage of delivery. You improve your customer relations whilst saving on communication costs. You therefore eliminate the need for your customer to call you on a regular basis to determine the status of an order etc.

Marketing [Back to Top]

SMS Messages are the most productive and economical way to reach cell phone users with a focused message, directed to an individual or a specific target audience (group), and a guaranteed method of delivery. Bulk SMS messaging is one of the most effective marketing / advertising tools ever! With AmiCell® SMS, you can reach your audience with SMS and Email simultaneously!

Premium SMS can be used for SMS competitions, brand name awareness, voting polls etc. which are widely used in today’s advertising campaigns. With Premium SMS, you can gain a financial advantage with revenue share from specially priced SMS messages. Not only will you partake in the ultimate marketing experience, your campaign will generate a valuable contact list for future marketing campaigns.

The AmiCell® SMS Server is an ideal tool to provide your customers with SMS services. Not only will you be able to expand your marketing services to your customers, you will financially gain by hosting various SMS services on their behalf. The AmiCell® SMS Server has a fully built-in billing system allowing you to track detailed SMS costs per customer. In other words, you can become an SMS service provider.

Medical [Back to Top]

Medical practitioners frequently lose time and therefore money when patients do not show up for scheduled appointments. AmiCell® SMS not only saves you communication costs with the bulk SMS facility, but also allows you to send reminders to patients with appointments to ensure 100% appointment attendance! AmiCell® SMS has a bulk and single SMS sending facility and can schedule SMS messages for future and recurring dates.

AmiCell® SMS software saves huge communication cost and makes communication between patient and administration easier, quicker and more effective with a full audit trail.

AmiCell® already integrates with popular industry standard medical systems and makes SMS communication even more effective!

Mining [Back to Top]

Use the AmiCell® SMS Server software to schedule workers and staff effectively. Not only will you be able to improve productivity, SMS functionality allows you to communicate to a large audience quickly and effectively.

The AmiCell® SMS Server has a Remote Cell Phone facility which allows cell phone users access to send an SMS to the AmiCell® SMS Server and relay the same SMS Message to a pre-defined group of recipients. This feature is handy when a user does not have access to a computer.

AmiCell® SMS Systems Integrated with shift scheduling and time and attendance systems takes the mining industry to the next level of communication automation and productivity.

Property [Back to Top]

SMS technology is highly effective in the property industry where communication between buyer and seller is vital. With AmiCell® SMS, you will save substantial communication cost!

AmiCell® SMS is perfect for content provision, especially in the property industry. Potential customers or buyers can request information for a specific listing via SMS and automatically receive an SMS back to their mobile where they can view the property’s profile directly from their mobile phone’s browser on a listing website.

With the AmiCell® functionality, it is easy to manage and assign recipients into profiles to enable easy marketing messages for specific buyer or seller requirements.

Recruitment [Back to Top]

The recruitment process requires a lot of communication! Whether it is via voice calls or email, it is unproductive and costly. Why call 10 candidates to inquire if they are available for a position when you can SMS them to respond if they are in fact available. Thereby you only call / email the candidates that are available, therefore saving you time and money.

Not only will AmiCell® SMS software make your service more interactive, the system also allows you the means to store and keep track of your clients with an intuitive address book and filters. Recipients are stored in groups which you can organize in various ways. Recipients can be classified with references for easy search and filtering.

Appointments or Job interviews can be scheduled to remind applicants of upcoming appointment and address information.

Religion [Back to Top]

AmiCell® bulk SMS functionality is ideal to send SMS notifications and reminders to your members. You can also schedule future or recurring SMS messages to remind members of daily, weekly, monthly or yearly events. Members can have added benefits to automatically receive inspirational messages, or have the ability to request messages via SMS.

Use Premium SMS to host SMS campaigns such as pledges, sponsorships and donations. If you are a section 21 non-profit organization our Premium SMS service will be made available to you at no subscription cost.

AmiCell® SMS allows you a simple, affordable and effective way to stay in touch with your members.

Restaurants [Back to Top]

A restaurant’s main concern is attracting more patrons through means other than just good food and service. SMS technology can be used to keep customers informed about specials in an affordable and easy way to keep those tables busy.

At first you can use SMS competitions that are advertised on your premises to establish a relevant database of customers that frequent your establishment. Once you have a sizable recipient database obtained from running various competitions, SMS marketing is achieved with a few clicks on your computer!

The service aspect can also be monitored by allowing your customers to SMS complaints or compliments to your AmiCell® SMS system. With customer feedback, you can drastically improve your services and service levels.

Retail [Back to Top]

The retail industry thrives on volumes of frequent shoppers! There is no better way to keep your customers in touch than with a well directed marketing SMS message. Premium SMS Services and standard SMS messaging can effectively be used to establish and enhance brand name awareness for any products and services.

Product specials can easily be sent via SMS to your customer base to ensure they receive special offers and promotions without visiting the store. The SMS message on the customer’s cell phone can further serve as a voucher to be redeemed for discounts etc.

Concerned about good service? Allow customers to SMS compliments, complaints and comments. As soon as an SMS is received, an automatic SMS response can be sent back confirming receipt. Incoming SMS messages and contact details are conveniently displayed and make it easy to get in contact with customers.

Security [Back to Top]

The fastest way to alert residents or businesses about critical security issues must certainly be via SMS!

AmiCell® SMS is the most versatile tool to utilize in the security industry. Residents will be able to send one SMS to the AmiCell® SMS Server located in a security control room, and the same message will be relayed to a group of recipients ready to act upon the information.

From a security centre or control room, SMS messages can easily be sent to Residents grouped in suburbs, streets etc. with regard to critical information.

AmiCell® SMS Systems Integrated with security monitoring software takes the security industry to the next level of communication automation and safety.

Services [Back to Top]

The services industry relies on good planning, communication and timeous execution with regards to repairs and servicing of products. With AmiCell® SMS, you will not only save huge communication costs, you will effectively communicate with servicing personnel and your customer!

Servicing personnel can be informed about tasks to be performed, whilst the customer can be kept in the loop via SMS about progress and delivery.

SMS Reminders for future servicing and regular / preventative maintenance can be scheduled to ensure effective product support and service.

By making use of SMS technology you reduce phone bills substantially whilst improving customer service.

Software Developers [Back to Top]

Why re-invent the wheel? The AmiCell® SMS range of products makes it easy to seamlessly integrate your software to enable bullet proof SMS messaging. Integration can be achieved via GSM modem based systems or via our high speed SMS gateway or Access Point.

With a short, secure and easy integration specification, your applications will be SMS-enabled in no time!

Sports [Back to Top]

The sports industry relies on calendars of events and precision planning. With SMS technology the art of sport event management and result distribution is made easy!

What better way to schedule events and deliver the results via SMS?

Not only will you be able to communicate with players and spectators via SMS, they will also have the ability to retrieve information via SMS from your AmiCell® SMS product. Results, events and information can be retrieved via a mobile phone via SMS or automated Email from spreadsheets and popular database systems.

Telecommunications [Back to Top]

AmiCell® SMS gives you the ability to supplement and enhance your communication abilities! SMS adds another level of communication to your existing communication methods!

Not only do you have standard telephones, faxes, and emails, you can now advertise SMS as a communication medium as well. In other words, you can communicate with any customer etc. via SMS messages.

The value of AmiCell® SMS is widely experienced in the call centre industry. Integrated with popular CRM or call centre systems, AmiCell® delivers unsurpassed quality in communication with a large audience.

Travelling [Back to Top]

Travelling operations are vital for passengers to be accurate and on time! AmiCell® SMS fills the gap to provide passengers with timeous information with regards to bookings, confirmations and travelling data.

There are a range of interesting and productive applications for SMS technology in the travelling industry, especially for travel / booking agents. Make electronic brochures available by allowing clients to SMS a keyword and their email address to your AmiCell® Product. Your marketing materials will be delivered via email and is much more environmentally friendly than conventional printing and distribution.

Using premium or standard rated SMS you can host SMS competitions and voting polls. Premium SMS allows you to earn a profit while making your services more interactive and increasing your customer base for future marketing campaigns.

SMS technology saves you communication costs, is easy to implement and very versatile, making it a must-have travel-agency companion.